Shipping policy
SHIPPING POLICY
Rest assured that we will do everything possible to ensure your order is delivered as quickly as possible. Your package will be left in a secure location, but please make sure you are available at the time of delivery. The buyer is fully responsible for theft or loss of the delivery due to incorrect shipping information provided. Please verify that your shipping address is correct before confirming your order. Once your order is placed, you agree to the sale and confirm that all the information entered, including the shipping address, is correct.
PROCESSING TIMES Orders may take up to 2 days to process before shipping. A shipping confirmation email will be sent to you once the order has been processed and the package has been shipped, including the tracking code and tracking link.
DELIVERY TIMES
Standard Delivery : Free, delivery time 6 to 10 days.
Express by DHL : €15, delivery time 3 to 5 days.
UNFORESEEN DELAYS Due to the current pandemic, delivery may take longer than the shipping times indicated here. Delays imposed by shipping carriers are beyond our control, and we cannot be held responsible for them. We reserve the right to extend the delivery time in all cases beyond our control.
Sometimes, delivery times may also be affected due to customs clearance and incorrect addresses. Please contact us in such cases, and we will do our best to provide you with a fast and reliable delivery experience.
We appreciate your patience during this time, and we will do everything possible to ensure your order reaches you as soon as possible.
